Solving issues at the source

We trace recurring problems back to their root and take targeted action to fix, develop or strengthen what is needed. This builds a lean, reliable supply chain that protects service, prevents waste, and increases team productivity while supporting margin growth.

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Securing sustainable, high-margin performance

Eliminating systemic failure

Long-term value comes from tracing recurring issues to their root cause and addressing them with precision. We use the DMAIC framework and proven tools like the 5 Whys to uncover failure points hidden in data, process, and governance. This protects margin, safeguards service levels, and frees up working capital.

Sustainable improvements

Structured root cause analysis targets the system, process, and supplier factors behind recurring issues. By replacing reactivity with control, we build a more resilient operation that protects fulfilment, frees up cash, and creates a solid base for profitable growth.

Define

Framing the issue
Pinpoint the problem by mapping where it occurs, how often it repeats, and whose performance it disrupts. Clear definition avoids wasted effort and focuses everyone on what needs to be solved.

Measure

Establishing the facts
Capture the right data, remove assumptions, and align teams around one version of the truth. This gives you a shared, fact-based view to support faster and more accurate decisions.

Analyse

Isolating the root cause
Separate noise from signal to uncover what is really driving the issue. The root cause becomes clear, measurable, and ready to be addressed with confidence and speed.

Improve

Deploying targeted solutions
Turn diagnosis into practical action. Every solution is targeted, measurable, and grounded in your operating reality to fix the issue without creating new ones downstream.

Control

Securing the gains
Lock in improvements with structured reviews, ownership, and early-warning checks. This prevents backsliding, protects performance, and builds long-term confidence in your operations.

Root Cause Analysis

Our Solutions

  • Eliminate repeat failures

    DMAIC focus — Define · Analyse · Control
    Detailed process audits and forensic root cause analysis expose the systemic failures behind recurring overstock, late shipments, quality issues and planning gaps. Cross-functional data reviews reveal the full picture. Targeted countermeasures eliminate the fault line for good.

  • Sharpen forecast accuracy

    DMAIC focus — Measure · Analyse · Improve
    We reconcile commercial forecasts with actual demand. Historical sales, seasonality, and bias are examined, planning assumptions are recalibrated, and ERP settings are adjusted. The result is tighter MAPE, lower safety stock inflation, and fewer surprises at the warehouse door.

  • Release excess stock

    DMAIC focus — Measure · Analyse · Improve
    We rework minimum order quantities, supplier terms, safety stock levels, and lead time variance by segment. ABC and XYZ logic is refreshed and order cycles adjusted to free up working capital without risking availability.

  • Lift supplier performance

    DMAIC focus — Measure · Improve · Control
    OTIF, lead time stability, defect rates, and responsiveness all sit on a live scorecard. Targeted improvement plans, dual sourcing options, and contractual levers close the gaps and keep them closed.

  • Boost cash flow and profit

    DMAIC focus — Measure · Improve
    We pinpoint where capital leaks, from excess stock and high freight costs to weak commercial terms and poor quality. Waste is removed, spend reduced, and cash released. Margin follows.

  • Build supply-chain agility

    DMAIC focus — Analyse · Improve
    We eliminate single-point risks through alternative sourcing, inventory repositioning, and scenario planning. Faster visibility and tighter decision loops let operations shift before disruption turns into downtime.

  • Safeguard compliance

    DMAIC focus — Analyse · Improve · Control
    From product certifications to customs and labelling, we design controls that keep every shipment within regulatory limits. This avoids delays, rejections, and costly penalties.

  • Embed continuous improvement

    DMAIC focus — Control
    Governance, tiered KPIs, and structured PDCA reviews turn today’s fixes into long-term habits. Performance issues are caught early, lessons are retained, and the supply chain keeps getting stronger year after year.

The risk of ignoring root causes

Operational issues do not fix themselves. Without structured root cause analysis, businesses stay stuck in a reactive cycle of recurring overstock, chronic stockouts, missed OTIF targets and rising operating costs.

✗   Repeating inventory imbalances that immobilise working capital

✗   Supplier delays and rising expediting charges

✗   Planning interruptions slows production, impair service

✗   Growing process costs driven by outdated procedures

✗   Short-term fixes that divert teams from strategic improvement

✗   Revenue leakage through lost sales, write-offs, waste

Fix inefficiencies at the source

We help businesses eliminate the root causes of supply chain inefficiencies, stopping recurring issues and driving long-term efficiency, profitability and control.

Our structured, data-led approach uncovers what is really behind excess stock, fluctuating demand and operational bottlenecks. Using DMAIC, real-time analytics and focused process improvements, we fix the problem at its core and make sure it stays fixed.

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Root Cause Analysis

Turn strategies into business cases

We offer white paper writing and PowerPoint presentations to help businesses share their expertise with clarity and professionalism in their branding. These services are available as add-ons for companies that want to communicate their insights effectively.

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